Your refund – excluding initial shipping costs, tax and duties - will be credited to the credit card used to make the purchase. Please note that refunds may take up to at least 14 working days customer will be responsible to contact their bank the status of their refund.
Any items purchased with discount or as part of a promotion cannot be refunded unless they are damaged or defective.
Gift refunds will be made to the original credit card used online.
If you have questions regarding our return policy please don’t hesitate to reach us by email:firstname.lastname@example.org along with your order number.